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Shine African Hair Braiding

+1 773-239-6010
10861 S Western Ave, Chicago, IL 60643 United States of America
Open Today: 09:00 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
Planning
  • Appointments recommended
Payments
  • Cash-only

Best PlaceJuice Reviews

Crochet on my kid by Chantal, was too tight and she put some guy in front of us and made us wait an hour and a half. We were walk ins, she happened to be free & available. She literally sat my baby down and told her to get back up to service some Latin dude who busted in off the bus wanting some straight backs. She said she’d be quick but she couldn’t with all that parting. Greed? Rude? He or her didn’t care that they made her cry. The crochet was heavy, bad and a painful install. She was made fun of, they said they could see her cornrows thru the braids in the back and middle where Chantal was having trouble. She said my daughters hair was rather long which made the crochet humpy. A $185 excuse. I never went back & never ???????? will. I gave her a tip so I wouldn’t get any bad juju with all that shade, sass and native tongue if they don’t like you correcting them.
My appointment was for 9a.m. The stylist did not start on my hair until 11:30. My hair looked fine but that was unacceptable. In my opinion, find another shop who values your time. And her prices are high.
Great atmosphere. Chantel is always on time and is an excellent braider. She’s always gentle with my hair which is something I greatly appreciate. My hair is very fine and breaks easily and so far, she’s the only person I’ve been to that knows how to treat my hair. My hair has actually been growing a lot since I’ve been going to her.
I have been going to Shantel for years and I have to say she and her staff of braiders are very professional, friendly, welcoming and very efficient. Here are the pictures of my last hairdo
Just walked out of there 2 hours ago with this hair do. She charged 250.00 for. I called back and told her this wasn't worth 50 dollars and I need a redo. She then said this garbage is what I asked for. I should have never strayed away from braids and beauty where Salene is the owner. I just didn't have enough time before I go out of town, and I needed my hair done. If a customer tell you they are not happy with a style. There should be no argument. ESPECIALLY if they hand you 250.00. We work to hard for our money. And don't have money to throw away. PLEASE THE CUSTOMER ALWAYS. I have always learned; the customer is always right. Why ? Because you want them to return. After much argument and hard times. I was told to wait on a call tomorrow afternoon. So I can come back to the salon to get my style corrected. Stay tuned for the update. When they are done I will be completing another review with a new photo of the end results. HERE IS MY UPDATE!!!!! I went back on THURSDAY. ALL WHILE MY HAIR WAS GETTING BRAIDED THEY TALKED SMACK IN THEIR NATIVE TONGUE!!! Now Today is Sunday. SUNDAY MORNING MY HAIR IS COMING DOWN. ON IT'S OWN! MIND YOU. 4 DAYS AFTER IT IS IN RAVELING. 250.00! SCAM ARTIST OUT FOR A QUICK BUCK. I'M GOING BACK AS SOON AS I GET BACK IN TOWN MONDAY. I AM GOING BACK 250 TIMES UNTIL THEY Learn how to braid.
I love this shop. I moved to Chicago 6 years ago and I didn’t have references for stylists. I stumbled into Shine Hair braiding and 6 years later I’m still a customer. All of their stylist are professional and educated in hair care. They are dependable and have handled everything for my family from the Prom to braiding my youngest hair. Professional, friendly, caring and reliable service. They will spend time to consult with you on the style you desire and make sure you’re satisfied on every visit!
My stylist is Shade’ and her attention to detail keeps my look amazing EVERYTIME!
Very nice experience and clean environment . I really do enjoy everything that the services they have to offer from all the ladies. Their hairstyles are very neat and pretty. When I call they always available to take me in . ❤️❤️❤️❤️❤️
I have received services from this shop before. The Management/ owner is very unprofessional. I was lied to about the stylist I scheduled an appointment with. Owner first stated my stylist was running late. Then she asked if someone else can start to save time until she gets there. Then she said my stylist was not answering her phone. So I ended up with someone I did not schedule an appointment with, but she began braiding, so I did not leave and totally should have. It it’s extremely disappointing And shameful the owner did this with no remorse or concern. They are not prompt or courteous to their customers.

Quick Facts About Shine African Hair Braiding

Shine African Hair Braiding has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one comment states that Chantel, one of the stylists, is always on time and gentle with the customer's hair. This demonstrates professionalism and attention to detail, which is appreciated by the customer. Another comment mentions that all of the stylists are professional, friendly, and educated in hair care. This suggests that the salon values professionalism and provides well-trained staff to cater to their customers' needs. Additionally, the comment highlights the salon's ability to handle various occasions and hair types, from prom hairstyles to braiding younger children's hair.
Another strength mentioned is the great atmosphere of the salon. This indicates that the ambience is welcoming and comfortable for customers, creating a positive experience while getting their hair done. Additionally, another customer comment states that the hairstyles provided by Shine African Hair Braiding are neat and pretty, indicating that the salon has skilled stylists who can create aesthetically pleasing looks.
Furthermore, the comment that praises Chantel for her ability to treat the customer's fine and delicate hair showcases the salon's knowledge and expertise in hair care. This implies that the stylists are skilled at working with different hair types and are able to provide customized solutions to their clients.
However, the comments also highlight several weaknesses of Shine African Hair Braiding. One customer mentions that their appointment was delayed by over two hours, which is considered unacceptable. This reflects poorly on the salon's punctuality and ability to manage appointments effectively. Another customer comment mentions that the prices at Shine African Hair Braiding are high, suggesting that the salon may not be competitive in terms of pricing compared to other salons in the area.
One customer complains about their experience with Chantal, claiming that the crochet braids were painful and poorly installed. Additionally, the customer mentions that they were made fun of and felt mistreated, which indicates unprofessional behavior by the stylist and possibly the salon's staff as a whole.
Another customer had a negative experience with the salon owner, mentioning that they were lied to and ended up with a different stylist than the one they scheduled an appointment with. This reflects poorly on the management's professionalism and customer service, as the customer felt disregarded and disappointed.
Overall, while Shine African Hair Braiding has some strengths in terms of skilled stylists, a great atmosphere, and the ability to handle different hair types and occasions, they also have weaknesses in terms of punctuality, high prices, and instances of unprofessional behavior. These weaknesses may impact the overall customer experience and should be taken into consideration when choosing a hair salon.


Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 09:00 AM - 05:00 PM

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